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Privacy Policy

Last Updated: 2025

Introduction

NeuroNeko (“we,” “our,” or “us”) provides cybersecurity services to individuals, businesses, and government clients. We take privacy seriously and are committed to protecting your information in accordance with applicable laws and industry best practices.

This Privacy Policy explains how we collect, use, store, and share personal information when you visit our website, contact us, or use our services. By using this website, you agree to the terms of this Privacy Policy.

Information We Collect

Information You Provide

  • Name

  • Email address

  • Phone number

  • Company or organization

  • Service-related details

  • Messages sent through forms, chat, or booking tools

  • Payment information (processed securely through third-party providers)

Information Collected Automatically

We may automatically collect:

  • IP address

  • Device type and operating system

  • Browser type

  • Pages viewed

  • Time spent on the site

  • Referral source

  • Basic analytics data (Wix tools, Google Analytics, or similar)

Cookies & Tracking Technologies

We use cookies to:

  • Improve site functionality

  • Enhance security

  • Analyze site performance

  • Remember user preferences

You may disable cookies in your browser settings.

How We Use Information

We use your information to:

  • Provide and deliver cybersecurity services

  • Respond to inquiries and support requests

  • Improve website performance and user experience

  • Conduct threat assessments and service evaluations

  • Send important updates or service-related notifications

  • Meet legal and regulatory obligations

  • Prevent fraud, abuse, or unauthorized access

We do not sell personal information.

Legal Basis (EU/EEA Clients Only)

For clients in GDPR-regulated regions, we process data based on:

  • Contract performance

  • Legitimate interests

  • Consent

  • Legal obligations

How We Share Information

Service Providers

We may share information with trusted third-party vendors for:

  • Secure hosting

  • Payment processing

  • Scheduling

  • Analytics

  • Cloud storage

  • Communication tools

Legal Compliance

We may disclose information to comply with:

  • Laws and regulations

  • Subpoenas or warrants

  • Fraud or security investigations

  • Protection of our rights or the rights of others

Business Transfers

If NeuroNeko undergoes a merger or business restructuring, personal data may be included in transferred assets.

Data Security

We use industry-standard protections including:

  • Encryption (where appropriate)

  • Access controls and authentication

  • Secure storage

  • Endpoint and network security

  • Monitoring and auditing tools

However, no system is 100% secure.

Data Retention

We retain personal information only as long as needed for:

  • Service delivery

  • Contractual obligations

  • Legal compliance

  • Business needs

Afterward, data is securely deleted or anonymized.

Your Rights

U.S. Consumers (including CCPA/CPRA)

You may request:

  • Access to your information

  • Correction or deletion

  • Limits on certain data uses

We do not sell or share information for behavioral advertising.

EU/EEA Clients (GDPR)

You may request:

  • Data portability

  • Restriction of processing

  • Withdrawal of consent

  • Erasure of data

To make a request, contact us at contact@neuroneko.com.

Children’s Privacy

Our website and services are not intended for children under 13.
We do not knowingly collect information from minors.

International Transfers

If you access our site from outside the United States, your information may be processed in the U.S., where privacy laws may differ.

Third-Party Links

Our site may contain links to external websites. We are not responsible for their content, privacy practices, or security posture.

Changes to This Policy

We may update this policy from time to time.
When updated, the new version will be posted here with a revised “Last Updated” date.

Contact Us

If you have questions or requests related to this Privacy Policy, contact us:

NeuroNeko

Crown Point, Indiana, USA
Email: contact@neuroneko.com
Website: www.neuroneko.com

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